East Northamptonshire Council (ENC) has achieved national accreditation for industry excellence.
ENC’s Building Control department has been awarded the ISO 9001:2015 certificate by Alcumus ISOQAR, in association with a national scheme of quality management developed by Local Authority Building Control (LABC), the body which represents council’s building control nationally.
This accreditation highlights ENC’s full compliance with the International Standard for Quality and quality management principles, including a strong customer focus.
Each area of building control is reviewed to ensure smooth running of processes and tasks, training and competency across every service under the public-sector building control remit.
On discussing the accreditation, Leader of East Northamptonshire Council, Steven North, said:
“It is great news that our building control department have been recognised by the industry assessor for their expertise and skills, as well as their dedication to providing a high-quality service. I would like to congratulate them on their success.
“We will continue to work with industry bodies to ensure that we are delivering first-class services for our residents.”
Building Control Manager at East Northamptonshire Council, Robert Boscott, added:
“I am really proud of my team and of this achievement. Everyone has shown a real commitment to improving the service and setting a standard of quality for our customers.”