Phone calls

From 2pm on Tues 24 April all calls will be diverted to our out of hours service, due to a new phone system being installed. Your requests will be sent to us via email and we'll respond ASAP. Thanks.

Rogue doorstep cold callers

Published Monday, 07 March 2016

Have you had a cold caller on your doorstep offering to do work on your property?

East Northamptonshire Council and Northamptonshire County Council Trading Standards Service have been made aware that rogue doorstep criminals are cold calling offering to carry out property/roofing repairs and may have breached Trading Standards criminal legislation.  

If you are concerned about a caller at your door or suspect that rogue doorstep traders or distraction burglars are operating in you community, please contact the dedicated Doorstep crime Action Network (DAN) number 0345 23 07 702. If you believe a crime is in progress, please dial 999. Remember, IF YOU’RE NOT SURE DON’T OPEN THE DOOR.

The advice of Trading Standards and the Police is NOT to buy goods or services from a cold caller on your doorstep.

If you do need work carried out around your home or garden, Trading Standards operates an approved trader scheme – Buy With Confidence. For details of Trading Standards approved traders please go to or telephone 0300 126 1000.

In partnership with Northamptonshire Police, we are also able to provide No Cold Calling stickers. Please contact 01604 368100 if you require a sticker for you or your neighbours.

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