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Northamptonshire’s Community Resilience hub continues to provide support for the most vulnerable

Published Monday, 09 November 2020

The countywide Community Resilience hub was set up at the start of April to help those needing support or assistance during periods of isolation or for those who are vulnerable.

As we enter a second national lockdown period, the Local Resilience Forum wants to reassure residents that support is available for anyone who needs it.

The local Coronavirus support line which is run by Northamptonshire County Council continues to provide support for anyone who requires help with accessing food, medication or for those who are lonely.

District and Borough Council teams continue to provide localised support in communities, working together with the County Council to ensure that those in all areas of the county can access the help they need.

Although shielding has been paused, people on the new Clinically Extremely Vulnerable (CEV) list will be written to shortly. This letter will confirm that they are on the CEV list. Residents who don’t receive a letter but believe that they should be on the list can register here

Northamptonshire County Council’s Community Resilience team plan to phone individuals on the CEV list to make sure that they are aware of the ongoing support that is available.

Those that are self-isolating or have been told to through the local test and trace system can also use the service to get support.

Self-isolation can be a challenging time and many residents will have their own support networks; friends, family and neighbours. We would encourage residents to use those local networks where possible so that

the support on offer from the Community Resilience hub can go to those who are most in need or those without their own support networks.

The Community Resilience hub continues to work on plans to escalate support if required. Voluntary organisations connected through the Northamptonshire Emergency Response Corps are also ready to step back up if required.

Volunteers and voluntary groups that were set up at the start of the pandemic, have continued to work tirelessly in supporting and engaging with their communities. They will be supported with more regular communications throughout the lockdown period.

Residents who require additional support can call the coronavirus helpline on 0300 126 1000 option 5 from Monday-Friday, 9am-5pm.