Council services over Christmas/New Year 2019

Published Monday, 16 December 2019

As with previous years, our services over Christmas and New Year slightly change.

Council opening hours over Christmas and New Year

Our Customer Service Centres will close for the Christmas and New Year holidays on Tuesday, 24 December 2019 and will re-open on Thursday, 2 January 2020.

Thrapston Customer Service Centre and council buildings on Cedar Drive will close at 12 noon on Tuesday, 24 December 2019. It will re-open at 8:45am on Thursday, 2 January 2020.

Rushden Customer Service Centre on Newton Road will close at 12 noon on Tuesday, 24 December 2019. It will re-open at 9am on Thursday, 2 January 2020.

Oundle Customer Service Centre at Fletton House will close at 11:30am on Tuesday, 24 December 2019. It will re-open at 10am on Thursday, 2 January 2020.

Raunds Library - ENC Desk The last session for ENC staff at Raunds Library will be on Tuesday, 17 December 2019. The desk will be closed on Christmas Eve and New Year’s Eve and will re-open on Tuesday, 7 January 2020.

Irthlingborough Library - ENC Desk The last session for ENC staff at Irthlingborough Library will be on Wednesday, 18 December 2019. The desk will be closed on Christmas Day and New Year’s Day and will re-open on Wednesday, 8 January 2020.

If you have an urgent problem which cannot wait until the New Year, you can call our out of hours service on 01832 733530. Alternatively you can find our services online at www.east-northamptonshire.gov.uk


Bin collections over Christmas and New Year

Residents are reminded that over the Christmas and New Year period, there will be some changes to normal bin collection days.

Because of the way the bank holidays fall over Christmas and New Year, some collections will be made earlier than the usual day and some later.

Normal collection day Revised collection day
Monday 23 December Saturday 21 December
Tuesday 24 December Monday 23 December
Wednesday 25 December Tuesday 24 December
Thursday 26 December Friday 27 December
Friday 27 December Saturday 28 December
Monday 30 December NO CHANGE
Tuesday 31 December NO CHANGE
Wednesday 1 January 2020 Thursday 2 January
Thursday 2 January Friday 3 January
Friday 3 January Saturday 4 January

Residents are reminded to check their revised collection day and ensure bins are placed out for collection by 7am.

Garden waste service bins will not be collected between 21 December and 5 January, and any requests for household bulky waste collection should be received before 12pm on 18 December. Requests received after this date will be arranged for collection in the New Year.

Please remember to recycle your paper wrapping, cardboard boxes and recyclable packaging from all those presents and to use your food waste recycling caddy for turkey carcasses and other Christmas food waste.

To check your bin collection, visit the www.east-northamptonshire.gov.uk/waste and if you have any questions about bin collections over the holiday period, email customerservices@east-northamptonshire.gov.uk or call 01832 742000.