Coronavirus advice

Stay at home for 7 days if you have either: a high temperature and/or a new continuous cough. Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111.

For more information about when to call 111 and advice about staying at home...

Benefit Fraud

Housing Benefit Fraud

Responsibility for the investigation of Housing Benefit fraud transferred to the Department of Work and Pensions on 1st December 2014.

You can report suspected Housing Benefit fraud to the DWP in three ways:

Online at:

By telephone:

Contact the DWP National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential you do not have to give your name or address. Lines are open Monday to Friday 8.00am to 6.00pm.

If you have speech or hearing problems you can use a text phone service on 0800 328 0512 or Welsh speakers can call or 0800 678 3722

By Post: 

NBFH, PO Box 224, Preston PR1 1GP