East Northamptonshire Council

Coronavirus advice

Stay at home for 7 days if you have either: a high temperature and/or a new continuous cough. Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111.

For more information about when to call 111 and advice about staying at home...

Service Specific Privacy Notices

Garden Waste

East Northamptonshire Council is committed to protecting your privacy when you use our services. This Privacy Notice explains how we use information about you and how we protect your privacy.

Your personal information – what we need and why

East Northamptonshire Council (the data controller) collects personal information from you in order to deal with your subscription and to keep you updated in any changes to the service we are contracted to provide to you or its terms and conditions. Collecting your data will also ensure we are able to provide the service you have asked us for. 

The data we collect includes your name, address, email, telephone number and any other information on the form.  We will not collect any personal data from you that we do not need.

The information you provide will be held as part of your account in our customer relationship management system. It is necessary to hold this information to allow us to deliver the services you request, monitor service provision and improve where we need to.

Who does the council share your data with?

We will share your personal information internally with our waste management team, with our waste contractors to deal with your enquiry and our payment processor.  We will always keep your personal information safe and no other third parties have access to your information unless the law expressly allows them to.

How long does the council keep your data?

The council will keep your personal information (name, address, contact details) for 1 year from the time that the subscription is ended and the container has been returned to the Council, after which time it will be securely destroyed.

Your data rights and our privacy statement

For further information about how East Northamptonshire Council uses your personal data, including your rights as a data subject, please see our Privacy Policy on the website. If you are unhappy with the use of your personal data or for further information please contact the council's Data Protection Officer.

More information

  1. Service Specific Privacy Notices
  2. East Northamptonshire Local Plan & Neighbourhood Plans
  3. Council Tax and Housing Benefit
  4. Economic and Commercial Development Contact Database
  5. Houses in Multiple Occupation(HMO) Application
  6. National Taxi Database (NR3)
  7. Central Licensing Administration Unit
  8. Building Control
  9. Employee Privacy notice
  10. Safety and Resilience
  11. Garden Waste (you are here)
  12. External Funding
  13. Housing Allocation and Homelessness
  14. Business Rates
  15. Recruitment Privacy Notice
  16. Environmental Protection, Health Protection and Private Sector Housing Privacy Notice
  17. Filming and Photography
  18. Housing Needs
  19. Comms - Press Contacts Privacy Notice
  20. Destination Nene Valley
  21. Facebook Privacy Notice
  22. Twitter Privacy Notice
  23. Councillors Privacy Notice
  24. Finance Privacy Notice
  25. Monitoring Officer - Code of Conduct Complaints and Register of Interests
  26. The Data Protection Officer
  27. Land Charges Privacy Notice
  28. Disabled Facilities Grant