Privacy Statement

Why do we collect information about you?

We collect and hold a wide variety of personal information which we use to:

  • deliver public services and confirm your identity to help us  deliver some of those services;
  • contact you by phone, text, post or email;
  • understand your needs so we can provide the services you request;
  • understand what we can do for you, and with your consent, inform you of other services which may be relevant (this activity may include the use of profiling and automated decision making);
  • obtain your opinion about our services and our development plans;
  • maintain an accurate customer record for you;
  • help us to understand our performance and ensure we are delivering services well and to meet the needs of our customers;
  • prevent and detect fraud and corruption in the use of public funds; and
  • undertake statutory functions effectively and efficiently.

When you contact us to help with your needs we will provide you with a service specific privacy notice.  If you would like to view them now, please click on one of the links below:

Back to Main Privacy Statement