Phone calls

From 2pm on Tues 24 April all calls will be diverted to our out of hours service, due to a new phone system being installed. Your requests will be sent to us via email and we'll respond ASAP. Thanks.


Our twitter policy

Our twitter account is managed by the Communications team on behalf of colleagues across the council.  It aims to cover the following:

  • Alerts about new content on our website
  • Links to relevant news stories
  • Details of consultation opportunities
  • Live coverage of events
  • Crisis communication and emergency information

We monitor the account during office hours, Monday to Friday. We accept no responsibility for lack of service due to twitter downtime.

If you follow @ENCouncil we will not automatically follow you back. Being followed by ENC does not imply endorsement of any kind.

More information

  1. Media
  2. Our twitter policy (you are here)
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