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Commercial waste collection

Terms of reference for commercial waste service users


These Terms and Conditions formalise the arrangement between The Council and the commercial business requesting the waste service (referred to as 'the business').

The payment for the service should be made in advance and prior to delivery or collection of the sacks or tape.

The cost of the service will be reviewed annually, and any changes to our charges will be published on our website.


The sacks have a capacity of approximately 90 litres; there are no restrictions on how many can be presented for collection as long as they weigh no more than 10kg each.

Cardboard boxes should be flattened and secured together in a bundle using the binding tape. This must be put completely around the bundle so that the ends meet. Alternatively, cardboard boxes can be flattened and put in our commercial waste collection sacks.

The commercial waste consists of paper and cardboard, glass, plastics, small metal items, cans, biodegradable kitchen / canteen waste and mixed municipal waste.


The waste must be presented by 9am on your scheduled collection day.

The collection service will normally operate weekly Monday to Friday with collections normally a day late after a Bank Holiday.

The Council may occasionally need to alter collections, but will notify the business, where reasonably practicable, in advance.

During periods of exceptionally extreme / adverse weather the Council may temporarily suspend collections. Notice of this will be posted on our website.

Duty of Care / Responsibilities

The business must complete a Controlled Waste Transfer Note: Duty of Care, which should be signed by both the business and the Council.

Failure to comply with your responsibilities could mean you may be liable to enforcement action being taken for breach of Section 34 of the Environmental Protection Act 1990.

More information

  1. A safe and legal way to dispose of your commercial waste
  2. Terms of reference for commercial waste service users (you are here)