Environmental Health Licences

Coronavirus (COVID-19) : advice on fundraising/ Fundraising Regulator

Licence Summary

To carry out street collections  to collect money or sell articles for charitable purposes in a public place in England and Wales you need a licence from us. A 'public place' is a 'place where the public has access'.

Eligibility Criteria

Applications must be made by completing an application form and giving at least one month's notice before the date of the collection. There is no application fee.

You must be considered a fit and proper person.

Application Evaluation Process

No provision in the legislation

Does tacit consent apply if I haven't heard anything after 28 days?

Yes as long as we are not waiting for you to send us further information. This means that you will be able to act as though your application is granted if you have not heard from us by the 28th day of a full application being submitted.

Council Regulations with regard to Street collections

Corby Area

East Northamptonshire Area

Kettering Area

Wellingborough Area

Apply Online

Apply to run a charitable street collection

Notify us of the result of a charitable collection

Apply by Post

Application for a Street Collection Licence 

Street Collection - Form of Statement 

Failed Application Redress

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the refusal.

Licence Holder Redress

Please contact us in the first instance.

You have the right to appeal to the Minister for the Cabinet Office.

Appeals must be lodged within 14 days of the decision.

Face to Face Fundraisers

Please note that in addition to the above regulation since the 25th July 2016, face to face fundraisers (commonly known as 'Chuggers' ) cannot operate in Kettering town centre without prior permission from the local authority and such fundraising is subject to a number of conditions.

Consumer Complaint

If you are not satisfied with the service you should complain to the person or service who first dealt with the matter. If you are not satisfied with the response you receive at this stage you should then complain via the formal complaints procedure for your authority which is available on the authority website.

You should receive a reply within 10 days, but if the matter is complex, or other organisations need to be contacted, it may take longer. But you will still be told what action is being taken. You should give all the details of your complaint and say what you have done to try to get it put right.

If you are still not happy after using this complaints procedure you can complain to the Local Government Ombudsman.