House to House Collections
To carry out house-to-house collections for charitable purposes in England and Wales you need a licence from us.
Applications must be made by completing an application form and giving at least one months notice before the date of the collection. There is no application fee.
You must be considered a fit and proper person.
Application Evaluation Process
No provision in the legislation.
Whereas street collection permits are normally issued to cover a period of one or two days, a house to house collection permit can be granted for a longer period. With regard to vetting and checking to ascertain whether the organisation applying is genuine or not, the same procedures apply as for street collections.
As with street collection permits there is a requirement for the promoter to make a return following the collection.
Collections generally take place from door to door or from one public house to another.
With effect from 2 June 2017, private companies and individuals behind house - to - house charitable collection bags are required to ensure that their collection bags are compliant with latest guidance from the Committee of Advertising Practice (CAP). In essence, commercial participants are required to communicate their name and company status on both sides of the bag.In addition to this, if the bag features a charity's name,it must not be given greater prominence than the name of the company undertaking the collection.In practice, this means that the company name must be of equal or greater prominence compared to the charity name.
Applicants are advised to refer to the CAP's website prior to submitting an application.
As part of the application process the Licensing Authority may ask to see an example of the bags being used for the collection and, if they are deemed to be non-compliant with the guidance, the collection will not be authorised.
East Northamptonshire Council has a House to House Policy document for their use only.
Does tacit consent apply if I do not hear anything after 28 days?
Yes as long as we are not waiting for you to send us further information. This means that you will be able to act as though your application is granted if you have not heard from us within 28 days of a full application being submitted.
Apply by Post
Failed Application Redress
Please contact us in the first instance. You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the refusal.
Licence Holder Redress
Please contact us in the first instance. You have the right to appeal to the Minister for the Cabinet Office. Appeals must be lodged within 14 days of the decision.
If you are not satisfied with the service you should complain to the person who first dealt with the matter. If you are not satisfied with the response you receive at this stage you should then complain to the Head of Environmental Services giving details of your complaint.
You can take the complaint a step further by writing to the Executive Director who will arrange for it to be investigated. You should receive a reply within 10 days, but if the matter is complex, or other organisations need to be contacted, it may take longer. But we will still let you know what action is being taken. You should give all the details of your complaint and say what you have done to try to get it put right.
If you are still not happy after using our own complaints procedure you can complain to the Local government Ombudsman. A free booklet is available from all council offices.
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