Coronavirus advice

Stay at home for 7 days if you have either: a high temperature and/or a new continuous cough. Do not go to a GP surgery, pharmacy or hospital. You do not need to contact 111.

For more information about when to call 111 and advice about staying at home...

Online forms: Report missed garden waste

Garden waste collections take place between 7am - 5pm Monday to Friday.  If your bin has not been collected on your normal collection day, please wait until 3pm before you report the bin missed.


Once your form has been received and we have confirmed that your collection has been missed, we will request that the contractor returns to your property.  If there has been a reported issue with your collection, we will contact you.

If you wish to report any additional missed bins please use this link (refuse, recycling, food) .

Please be assured that we process online and phone reports of missed collections in the same way.  We do not give priority to reports by phones.

Thank you.