Phone calls

From 2pm on Tues 24 April all calls will be diverted to our out of hours service, due to a new phone system being installed. Your requests will be sent to us via email and we'll respond ASAP. Thanks.

Accessibility statement

We are committed to a website that is accessible to all our users. We review the site regularly and amend pages that may cause problems for people with disabilities.

We aim to meet or exceed the provisions of the Web Content Accessibility Guidelines.

Plain English

East Northamptonshire Council adopted Plain English guidelines in October 2006.

 See Plain English Guidelines

 We are working to ensure that our website meets Plain English guidelines.


Several documents on this web site are in the Adobe Portable Document Format (PDF).

To download and view these documents you will need the Adobe Reader software, which can be downloaded free of charge from the Adobe web site
Please note the Adobe web site will load in a new browser window.

How can I open and view a PDF document?

PDFs are not easily accessible to all users so Adobe has developed a method of converting PDF documents into HTML (normal web pages), a more accessible format for assistive technologies.

Access Keys

There are Access Keys (keyboard shortcuts) available on this site.

Windows, press ALT + AccessKey then ENTER

Macintosh, press Control + AccessKey.

Access key S - Skip navigation

Access key 1 - Home page

Access key 2 - What's new

Access key 3 - Sitemap

Access key 4 - Search

Access key 5 - FAQs

Access key 7 - Contact

Access key 8 - Terms and disclaimer

Access key 9 - Feedback

Access key 0 - Accessibility

Text size


If you find the text size on this website too small or too large, you can change the size of the text via your Internet browser.

Microsoft Internet Explorer 5.0, 5.5 and 6.0

If you are using Internet Explorer, go to the menu at the top of the browser page and select View, from the list of options, select Text Size. You will see a side menu open up; select the size you wish to view the website in.

Netscape Navigator 4.6 6.2 and 7.0

If you are using Netscape Navigator, please see the following keyboard short-cut information.

For a computer using Windows operating system:

  • Full Screen: F1l
  • Zoom Text Smaller: - Ctrl+-(minus sign)
  • Zoom Text larger: Ctrl+= (plus sign)
  • No Zoom (100%): Ctrl+0
  • View Page Information: Ctrl+I
  • View Page Source: Ctrl+U

For a computer using a Macintosh operating system

  • Zoom Text Smaller:- Cmd+-(minus sign)
  • Zoom Text larger: Cmd+= (plus sign)
  • No Zoom (100%): Cmd+0
  • View Page Information: Cmd+I
  • View Page Source: Cmd+U

For a computer using a Linux operating system

  • Full Screen: F1l  (may depend on window manager)
  • Zoom Text Smaller: - Ctrl+-(minus sign)
  • Zoom Text larger: Ctrl+= (plus sign)
  • No Zoom (100%): Ctrl+0
  • View Page Information: Ctrl+I
  • View Page Source: Ctrl+U

Further information

For more information about screen magnification, please see the Royal National Institute of the Blind (RNIB) website.

Making your web browser more accessible

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