East Northamptonshire Council is fully committted to providing high quality services for all our community. We work to a set of Customer Service principles which guides everything we do.
These include:
- Integrity
- Equality of opportunity
- Courtesy and fairness
- Clear communication
- Responsiveness
- Reliability
Our Customer Service Standards (PDF 2MB) have been developed from these principles. Our standards set out exactly what customers can expect from the council and our staff.
To find out more information about our three Customer Service Centres around East Northamptonshire, where they are, opening hours and what services they provide, and for all our other services please use the links below.
