East Northamptonshire Council

Welcome to Customer Services

East Northamptonshire Council is fully committed to providing high quality services for all our community. We work to a set of Customer Service principles which guides everything we do.


CSC Icon

Contact Centres

Find out more about our three Customer Service Centres in Thrapston, Rushden and Oundle.

Icon for using PC

Do it online

Put yourself in charge of when, where and how to access your local council's services. Pay for it, Apply for it or request it.


Icon for applications

Further information

Our standards set out exactly what customers can expect from the council and our staff. Our committment to you, Serving you - Our targets, Your views

Icon for council services

Services most asked about

East Northamptonshire Council offer many services -Take a look at the most popular services that we are asked about in Customer Services.


Icon for FAQs

How did we do?

Whatever the reason for your visit today, we want to hear what you think about our service. Your can feedback through our simple to use and anonymous Govmetric system.

Icon for customer feedback

Customer Feedback

We aim to provide high quality services that meet our customers' needs. By telling us how we are doing, you can help shape these services in the future. How to complain - Step by Step


How do you rate this page?